Custom FAQ Manager Installation Guide

Quick Start

  1. Download the plugin package from your 7th Circle Designs account
  2. Log in to your WordPress dashboard
  3. Navigate to Plugins > Add New > Upload Plugin
  4. Click “Choose File” and select the downloaded zip file
  5. Click “Install Now”
  6. After installation completes, click “Activate Plugin”

License Activation

  1. Go to FAQs > License in your WordPress dashboard
  2. Enter your license key (found in your 7th Circle Designs account)
  3. Click “Activate License”
  4. Look for the green success message confirming activation

Initial Setup

Creating Your First FAQ

  1. In your WordPress dashboard, go to FAQs > Add New
  2. Enter the question in the title field
  3. Type the answer in the main content area
  4. Click “Publish” to save

Setting Up Categories (Optional)

  1. Navigate to FAQs > Categories
  2. Click “Add New Category”
  3. Enter the category name and description
  4. Click “Add New Category”
  5. Assign FAQs to categories when creating or editing them

Customizing Appearance

  1. Go to FAQs > Settings
  2. Adjust the following settings as needed:
    • Background Color
    • Text Color
    • Border Color
    • Border Radius
    • Hover Color
    • Active Color
  3. Click “Save Changes” to apply your customizations

Adding FAQs to Your Pages

Using the Shortcode

Basic usage:

[display_faqs]

With options:

[display_faqs style="accordion" category="support"]

Available style options:

  • accordion (default)
  • boxed
  • list
  • image

Troubleshooting

Common Issues

Plugin Won’t Activate

  • Verify WordPress version is 6.0 or higher
  • Check PHP version is 8.0 or higher
  • Ensure you have proper permissions

License Key Not Working

  • Confirm you’re using the correct key
  • Check if the key has reached its site limit
  • Verify your internet connection

Styling Not Applying

  • Clear your browser cache
  • Check for conflicts with your theme
  • Ensure JavaScript is enabled

Getting Help

If you encounter any issues:

  1. Check our documentation at:
    https://www.7thcircledesigns.com/software/documentation/faq/
  2. Contact support through:
    https://www.7thcircledesigns.com/contact/

Please include the following when requesting support:

  • WordPress version
  • Theme name
  • List of active plugins
  • Description of the issue
  • Screenshots if applicable

Uninstallation

If you need to remove the plugin:

  1. Deactivate the plugin first
  2. Go to Plugins > Installed Plugins
  3. Click “Delete” under FAQ Manager
  4. Confirm deletion

Note: This will remove all plugin files and settings. FAQ content will remain in your database.

Updates

The plugin will notify you of updates through the WordPress dashboard. To update:

  1. Go to Dashboard > Updates
  2. Check for available updates
  3. Select FAQ Manager
  4. Click “Update Plugin”

Always backup your site before updating plugins.